Your FAQs, Answered
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You don’t need a travel advisor like you don’t need an upgraded hotel room or an airport pickup. It’s a luxury service that helps you fully relax on your trip knowing everything’s taken care of and planned in conjunction with experts with dozens of years of experience in the destinations. It’s also peace of mind that there are many contacts on the case if something goes awry, and it’s a way to experience really customized and exclusive local activities you wouldn’t otherwise have access to. It’s the seamless little details that make your trip truly a vacation.
And if you’re just booking a hotel, tour or cruise with us? Well…you’ll see. Extra little perks, the booking managed for you, and the best chance of an upgrade.
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Absolutely! We love creating fully custom itineraries, but we also love collaborating. If you come to us with known itineraries and hotels, we’ll just work our magic to bring that trip to life for you, contextualize decisions with our expertise, and sprinkle in some extra suggestions and thoughtful touches as we see fit.
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Yes, we can! We work with 4 and 5-star properties around the world from small boutique hotels, apartments and villas to the top award-winning luxury hotels. There are great options for many kinds of travelers.
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Unfortunately, we cannot. They are not trusted partners where we can vet each property, and we have no amenities or perks to offer. However, we do have plenty of villa, home and apartment stays in our network so we can help find the right accommodations for you that ARE vetted!
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We cannot personally use your points for you, but you are welcome to book flights using points! For hotels, the majority of our revenue comes from hotel commissions (at no extra cost to you), so if we’re booking a multi-stop trip for you and you want to use points or your own accommodations on one leg, we can work that out, but if you want to use points or your own booking for all accommodations, we can’t help you with that trip.
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We are not just a travel agency booking flight and hotel tickets for you. We offer a truly consultative service, spending upwards of 20 hours preparing and planning each unique trip. While we do make some revenue well after a trip is completed via commission, the design fees ensure we are fairly compensated for the time it takes to research, plan, and organize your trip. This also allows us to make the best suggestions for you, whether or not they are commissionable. If the business were 100% on commission, we would have to push you toward only things that pay commission and not get to stand behind every recommendation we make.